Privacy Policy

Last Updated: September 15, 2026

MASSA Studio (“MASSA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, submit an inquiry, or otherwise interact with MASSA online.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you voluntarily provide to us, including:

Your name
Email address
Phone number
Company or restaurant name
Job title or role
Website and social media information
Project details and business information
Information included in inquiry forms, emails, or other communications
Any other information you choose to provide to us

We may also automatically collect certain technical information when you visit our website, such as:

IP address
Browser and device type
Operating system
Pages viewed and links clicked
Approximate geographic location
Referring website
Date, time, and duration of your visit
Other website usage and analytics information

2. How We Use Your Information

MASSA may use the information we collect to:

Respond to inquiries and requests
Communicate with prospective and current clients
Provide, manage, and improve our services
Prepare proposals, estimates, and project materials
Understand how visitors use our website
Improve our website, content, and marketing
Send marketing communications when you have requested or consented to receive them
Maintain the security and functionality of our website
Comply with applicable legal obligations
Protect our rights, property, and business

We do not sell your personal information.

3. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and analyze how visitors interact with our content.

These technologies may collect information such as your browser type, pages visited, approximate location, and how you arrived at our website.

We may use third-party analytics or website services to help us understand website performance. These providers may process information according to their own privacy policies.

You can generally adjust your browser settings to refuse or limit cookies. Disabling certain cookies may affect the functionality of portions of our website.

4. Contact and Inquiry Forms

If you submit a contact form, consultation request, project inquiry, or other form through our website, we may use the information you provide to respond to your request and communicate with you about MASSA's services.

We do not use information submitted through an inquiry form for unrelated marketing purposes without an appropriate legal basis or your consent where required.

5. Email Communications

If you choose to receive communications from MASSA, we may send information about our services, studio news, projects, events, or other relevant updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

Transactional or service-related communications may still be sent when necessary to respond to an inquiry or manage an existing business relationship.

6. How We Share Information

MASSA may share personal information with trusted third-party service providers when reasonably necessary to operate our business or website.

These may include providers that assist with:

Website hosting
Email and communications
Contact and inquiry forms
Analytics
Cloud storage
Project management
Payment processing
Marketing and communications

These providers are expected to use information only as necessary to provide their services to us.

We may also disclose information when required by law, legal process, or governmental authority, or when necessary to protect the rights, safety, property, or security of MASSA, our clients, or others.

7. Client and Project Information

MASSA may receive confidential or proprietary information from clients as part of providing our services.

We treat client-provided information as confidential and use it primarily for the purpose of providing the requested services, unless otherwise agreed with the client or required by law.

MASSA will not publicly share confidential client information without permission.

Unless otherwise agreed, completed work may be displayed in MASSA's portfolio, website, social media, presentations, or other promotional materials after the work has been publicly released by the client.

If you have specific confidentiality or portfolio restrictions, please discuss them with MASSA as part of your project agreement.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information online is completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

10. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms, client websites, or other resources.

MASSA is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

11. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the ability to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where processing is based on consent
Request information about how your personal information is collected or used
Opt out of certain marketing communications

Some rights may be subject to legal limitations or exceptions.

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before fulfilling certain requests.

12. California Residents

If you are a California resident, you may have additional rights under applicable California privacy laws, including rights relating to access, correction, deletion, and certain disclosures concerning personal information.

MASSA does not sell personal information for monetary consideration.

If applicable law provides you with additional rights, you may contact us using the information below to exercise those rights.

13. Canadian Residents

If you are located in Canada, your personal information may be subject to applicable Canadian privacy legislation, including federal or provincial privacy laws where applicable.

MASSA will collect, use, and disclose personal information for reasonable and appropriate business purposes and in accordance with applicable privacy requirements.

You may contact us to request access to or correction of personal information we hold about you, subject to applicable legal requirements and exceptions.

14. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

15. Changes to This Privacy Policy

MASSA may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this policy.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy, would like to make a privacy request, or have concerns about how your information is handled, please contact MASSA:

MASSA Studio
Email: welcom@massabrandstudio.com
Website: massabrandstudio.com